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We want to guarantee your safety.

At the 25th  of May 2018, the law “Algemene Verordening Gegevensbescherming” (AVG), also known as “General Data Protection Regulation” (GDPR) applied. This means we are obligated to actively protect the data we store of our contacts and need to be clear about what kind of data we store. Also you have “the right to be forgotten”. Our first priority is to store as less data as needed so we can guarantee the maximum protection of the data we store.

What kind of data do we collect?

We only store data that we need in order to communicate with you. The GDPR says that businesses are not allowed to store random data without a specified goal. This means we store only the critical data which includes your name and email address. In some cases, for example due to financial and contract purposes, we will clearly specify what kind of data we need and why. If you are just a member of our newsletter, we only store your name and email address in a secured online CRM system. Other data will be stored safely in our mailing servers. 

What does AVG/GDPR mean for you?

This new European law has been introduced to make sure you have more control over your data which is stored by businesses. This means you are allowed to request a report of your data that we store at any time you want. We also have a “right to be forgotten” procedure, which means that you can request to erase all your data from our systems without any reason. Our policy is to carry out your request within 48 hours. 

What can you expect from us?

We want to guarantee the safety of the data we store. We only use proven systems from large businesses to store our and your data. In the unlikely event of a data leak, we are obligated to notify you which data has been leaked. We will provide this information as soon as possible, but never later than 24 hours after the leak has been discovered. Also, we would like to emphasize that we will respond as soon as possible to any request you give or questions you ask.

When will the AVG/GDPR apply?

This law has been introduced at the 24th of May, 2016 but officially started at 25th of May 2018. By then it will replace the Dutch law “Wet Bescherming Persoonsgegevens”.

Difference between WBP and AVG/GDPR?

  • EU citizens will get more rights with regards to their privacy. Examples are the right to be forgotten, the right of data portability and the right of data insight.
  • Organizations are only allowed to storage data needed with a specified goal.
  • Organizations are obligated to design their products and services with a “Privacy by Design” or “Privacy by Default” principle. This means these products and services will provide maximum data protection. 
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How to apply for the “right to be forgotten procedure”

If you want to be removed from our database, you can just send an email or call us. We will respond by 48 hours. Sometimes we are required to keep some of your data for purposes concerning the tax authorities. In that case, we will remove all the date we do not need to store by law. The remaining data will be removed after the obligated storage period.    

Any questions, suggestions or concerns?

We are happy to hear, and answer them via our contact page.