Terms and conditions

Privacy Policy

Innovative Mechatronic Systems B.V. (IMSystems)
www.imsystems.nl 

 

 

Last updated:08 December 2025

 

Your privacy is important to us. We value your interest in Innovative Mechatronic Systems B.V., located at Delftweg 66, 2289 BA Rijswijk, The Netherlands, and we want you to feel confident and secure when visiting our website or communicating with us.

IMSystems processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch and EU privacy legislation.

We believe it is important that you know what data we collect, why we collect it, how we use it, and what rights you have as a data subject.

  1. Controller

IMSystems is the data controller for the processing activities described in this privacy policy.

Contact details (controller):

Innovative Mechatronic Systems B.V.
Delftweg 66, 2289 BA, Rijswijk, The Netherlands
+31 (0) 85 060 2111
info@imsystems.nl
www.imsystems.nl

  1. What personal data do we collect?

IMSystems may process the following categories of personal data:

Data you provide directly

  • First and last name
  • Address details
  • Email address
  • Telephone number
  • Company name and job title
  • Information submitted through contact forms, chat messages, download requests, meeting-request forms, or surveys

Data collected automatically

  • IP address (anonymized)
  • Internet browser, device type, operating system
  • Date/time of access
  • Pages visited and interactions with our website
  • Referring URLs and server log data
  • Cookie identifiers and tracking data (see cookie section)

We process only the data necessary for the relevant purpose and only when permitted by law.

Special categories of personal data

Our website does not intend to collect data relating to individuals under 16 years old. Parents or guardians who believe such data has been collected may contact us at info@imsystems.nl so that we can promptly delete it.

  1. How do we collect your data?

We collect data when you:

  • Use or view our website (via cookies and log files)
  • Complete a contact form, request a meeting, or use our chat service
  • Subscribe to our newsletter or download materials
  • Participate in events, surveys, or provide feedback
  • Communicate with us via email, phone, or other channels

Indirect sources

We may receive data from:

  • Professional networking platforms (e.g., LinkedIn)
  • Event registration platforms
  • Public company websites or databases
  • Partners or distributors (only where legally permitted)

  1. For what purposes do we use your data? What is the legal basis?

We process your personal data only for the purposes described below and only when a lawful basis under GDPR applies.

To respond to your inquiries or requests

Lawful basis: Art. 6(1)(b) GDPR – performance of a contract or pre-contractual steps, or Art. 6(1)(f) – legitimate interest.

To deliver products, services, quotations or technical information

Lawful basis: Art. 6(1)(b).

To send newsletters, whitepapers or marketing communications

Lawful basis: Art. 6(1)(a) – consent.
You may withdraw consent at any time.

To maintain and improve our website and services, including analytics

Lawful basis: Art. 6(1)(f) – legitimate interest, specifically:

  • ensuring website security
  • improving usability
  • monitoring performance
  • optimizing marketing activities

To comply with legal obligations

Lawful basis: Art. 6(1)(c) (e.g., tax or accounting obligations).

For internal business operations

Lawful basis: Art. 6(1)(f) (managing business operations and security).

 

We do not use your data for automated decision-making or profiling with legal effects.

  1. Do we share your data?

IMSystems may share your data only when necessary and lawful, such as with:

  • IT service providers (hosting, CRM systems, analytics tools)
  • Professional advisers (legal, auditing)
  • Distribution or service partners assisting with your inquiry (only where appropriate)

 

We do not sell your personal data.

 

Some of our data processors, e.g. Google Analytics, may at times transfer data to servers outside the EU/EEA. When personal data is transferred outside the EU/EEA, IMSystems ensures compliance with GDPR Chapter V, such as Standard Contractual Clauses and supplementary safeguards. For more information regarding Google’s data protection and transfer policy: Advertising and analytics products: Information about international data transfers

 

A detailed list of third-party cookies and analytics tools appears in the Cookie section.

  1. How do we store and protect your data?

Security measures

IMSystems uses appropriate technical and organisational measures to protect personal data from:

  • unauthorized access
  • loss or destruction
  • misuse or alteration

 

These measures include:

  • encrypted website connections (HTTPS)
  • access controls and authentication
  • secure servers and network protections
  • logging and monitoring
  • confidentiality obligations for staff and service providers

 

Retention periods

We retain personal data only for as long as necessary for the purpose for which it was collected, or to comply with legal obligations.

Examples:

  • Contact form submissions: up to 24 months after the last interaction
  • Newsletter subscriptions: until you unsubscribe
  • Contractual/transactional data: 7 years (Dutch tax requirements)
  • Analytics data: as defined in our cookie policy

 

When retention periods expire, data is deleted or anonymised.

  1. Marketing communications

IMSystems may send marketing communications only when you have provided consent or where permitted under applicable laws (e.g., existing customer relationships).

You can withdraw your consent at any time by:

  • Clicking “unsubscribe” in any email
  • Emailing info@imsystems.nl

We will then stop all marketing communication.

  1. Your data protection rights

Under GDPR, you have the following rights:

  • Right of access – request copies of your personal data
  • Right to rectification – correct inaccurate or incomplete data
  • Right to erasure – request deletion in certain circumstances
  • Right to restriction of processing
  • Right to object – including to marketing or legitimate-interest processing
  • Right to data portability
  • Right to withdraw consent at any time

 

To exercise your rights, contact: info@imsystems.nl
We respond within one month.

 

To verify your identity, we may request a secure copy of ID with sensitive information redacted (photo, MRZ, passport number, BSN).

  1. Cookies

Cookies are small text files stored on your device to ensure basic website functions, improve usability, and analyse website activity.

Detailed information about:

  • types of cookies
  • purposes
  • retention periods
  • specific third-party providers

…is available in our Cookie Policy and/or popup banner.

Types of cookies we use

  • Strictly necessary cookies – required for basic website functionality
  • Preference cookies – storing user settings
  • Analytics cookies – Google Analytics (only with your consent, IP-anonymisation enabled)
  • Marketing cookies – HubSpot (only with your consent)

Managing cookies

You can manage or disable cookies via your browser settings or the Cookie Preferences panel available on our website.

Disabling cookies may limit website functionality.

  1. Third-party websites

Our website may contain links to external websites or services. This privacy policy applies only to IMSystems’ website. We are not responsible for external sites and recommend reviewing their privacy policies.

  1. Changes to this privacy policy

IMSystems may update this privacy policy to reflect changes in legislation, technology, or business operations.
The latest version is always available on our website.

  1. Data security and encryption

All data submitted via our website is transmitted using SSL/TLS encryption. Nevertheless, data transmission via the internet may involve risks. IMSystems cannot guarantee total security but takes all reasonable measures to protect your information.

  1. Children and minors

IMSystems does not intentionally collect data from persons under 16. If such data has been collected unintentionally, contact info@imsystems.nl and we will delete it promptly.

  1. Contacting the Dutch Data Protection Authority

You have the right to lodge a complaint with the Dutch supervisory authority:

Autoriteit Persoonsgegevens
www.autoriteitpersoonsgegevens.nl

Terms & Conditions of Use

Innovative Mechatronic Systems B.V. (IMSystems)
www.imsystems.nl
Last updated: 8 December 2025

These Terms & Conditions (“Terms”) govern your access to and use of the website of Innovative Mechatronic Systems B.V., located at www.imsystems.nl (“Website”). By accessing or using the Website, you agree to be bound by these Terms and any applicable laws. If you do not agree, you must immediately discontinue use of the Website.

  1. Definitions

  • IMSystems, we, us, or our: Innovative Mechatronic Systems B.V., registered in the Netherlands, KvK number: 66174848.
  • User, you, or your: any individual or legal entity accessing or using the Website.
  • Content: all text, images, videos, documents, software, trademarks, logos, and other material made available on the Website.

  1. Applicability

These Terms apply to all Users accessing the Website, including visitors, potential clients, and partners. Separate agreements may apply for services, products, or software downloaded from or ordered through the Website.

  1. Purpose of the Website

The Website provides information regarding IMSystems, its products, services, and technologies.
The Website does not constitute:

  • an offer, binding commitment, or legal advice;
  • engineering, technical, or financial advice;
  • contractual obligations, unless explicitly stated in writing.

 

All Content is for informational purposes only.

  1. Permitted Use

You may use the Website for lawful purposes and internal information only.
You agree not to:

  • breach any applicable Dutch or EU laws;
  • access or attempt to access servers, networks, or data without authorization;
  • use automated tools (bots, crawlers, scrapers) without express permission;
  • introduce viruses, malware, or other harmful code;
  • copy, distribute, or reproduce Content for commercial purposes without consent;
  • interfere with Website functionality or security.

 

IMSystems reserves the right to restrict or suspend access for Users who violate these Terms.

  1. Intellectual Property Rights

All Content is protected by Dutch and EU copyright, database, and trademark laws. This includes:

  • product information, diagrams, and brochures;
  • software, design, and source code;
  • logos, branding, and distinctive marks.

 

Permitted Use:

Users may view, download, or print Content for personal or internal business purposes only, retaining all copyright and proprietary notices.

 

Prohibited Use:

Users may not:

  • reproduce, modify, distribute, or publicly display Content;
  • remove or alter copyright, trademark, or other legal notices;
  • use Content for commercial or competitive purposes.

 

All intellectual property rights remain with IMSystems or its licensors.

  1. Accuracy, Availability, and Limitation of Liability

IMSystems endeavors to ensure that all information on the Website is accurate and current. However:

  • The Website is provided “as is” and “as available”.
  • IMSystems does not warrant the accuracy, completeness, or suitability of Content.
  • IMSystems may update, correct, or remove Content without notice.
  • Temporary unavailability may occur due to technical maintenance.

 

Limitation of Liability

To the maximum extent permitted under Dutch and EU law, IMSystems is not liable for:

  • indirect, incidental, or consequential damages;
  • loss of profits, revenue, or business opportunities;
  • loss of data or information;
  • damages caused by malware, viruses, or third-party content;
  • reliance on Website Content.

  1. Data Protection

IMSystems processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and Dutch data protection laws. Use of the Website constitutes acceptance of the Privacy Policy, which details:

  • personal data collected;
  • purposes of processing;
  • legal bases (e.g., consent, contractual necessity, legitimate interest);
  • data retention and security measures;
  • Users’ rights (access, correction, erasure, objection, portability).

 

You can exercise your data protection rights via info@imsystems.nl.

  1. Cookies and Tracking

The Website uses cookies and similar technologies in accordance with the ePrivacy Directive and GDPR.
For detailed information about types, purposes, and consent management, see our Cookie Policy.

  1. Submitted Information

Any information submitted via forms, chat, or email must be accurate and lawful.

By submitting information, you grant IMSystems a non-exclusive, royalty-free, worldwide license to use the information for purposes for which it was submitted.

Unsolicited ideas, suggestions, or inventions may be used or disregarded without obligation to the submitter.

  1. Security

IMSystems implements reasonable technical and organizational measures to protect the Website and data transmitted.
However, absolute security cannot be guaranteed. Users must ensure secure devices, networks, and safe practices when accessing the Website.

  1. Links to Third-Party Websites

The Website may contain links to third-party websites. IMSystems:

  • has no control over external content or practices;
  • is not responsible for external privacy policies, security, or compliance;
  • does not endorse third-party websites unless explicitly stated.

 

Accessing third-party sites is at your own risk.

  1. Newsletter and Marketing

Subscription to newsletters or other communications requires your explicit consent (opt-in).


You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

 

Marketing communications are sent in accordance with GDPR, the Dutch Telecommunications Act (Telecommunicatiewet), and ePrivacy rules.

  1. Governing Law and Jurisdiction

These Terms are governed by Dutch law, excluding conflict-of-law rules.


Disputes will be submitted exclusively to the competent court in The Hague, Netherlands, unless mandatory law requires otherwise.

  1. Changes to Terms

IMSystems may amend these Terms at any time. The current version is published on the Website with the “Last updated” date.


Continued use of the Website constitutes acceptance of the updated Terms.

  1. Contact Information

Innovative Mechatronic Systems B.V.
Delftweg 66, 2289 BA Rijswijk, The Netherlands
+31 (0) 85 060 2111
info@imsystems.nl
Website: www.imsystems.nl